కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

Customer Care Executive
Location: Jaipur
Type: Full-time
About the Company
Fine Acers Private Limited has emerged as a leading developer based in Jaipur, Rajasthan, and is India’s fastest-growing and most versatile resort development company. We offer some of the most sought-after luxury destinations, operated by international hospitality brands, at exotic locations worldwide. With over 15 years of experience in real estate and hospitality, our passion for creating lifelong income opportunities for investors has driven us to introduce a revolution in the luxury resort space. The company’s vision is to establish itself as a prominent player in the hotel and resort industry by acquiring and developing approximately 5,000 keys across properties by 2030. As a leading luxury resort investment company, Fine Acers is dedicated to providing its investors with unparalleled value and peace of mind. The benefits of investing with Fine Acers include:  Property appreciation with robust and consistent cashback returns  Annualcomplimentary stays at our luxurious resorts  Theprivilege of hosting major event (including destination wedding accommodation, venue and lawn only) at our resorts once in a lifetime without any additional charge of hiring venue.  Hassle-free property maintenance with zero maintenance charges Fine Acers pioneered the sale-leaseback model for resort properties and has expanded its presence across diverse destinations. From the regal charm of Jaipur, the enchanting landscapes of Udaipur and Jawai, and the spiritual ambience of Pushkar, to the scenic beauty of Coorg- known as the “Scotland of India”- our resorts offer unparalleled luxury and investment potential.
Our Luxury Destinations Include:
 TheWyndhamGrand,Jaipur

 KamahLuxury,Wellness & Lifestyle Resort– Trademark Collection by Wyndham, Jawai
 RegentaResort by Royal Orchid, Pushkar
 KamahLuxury,Wellness & Lifestyle Resort– Trademark Collection by Wyndham, Udaipur
 TheResort, Udaipur
 KamahLuxury,Wellness & Lifestyle Resort– Trademark Collection by Wyndham, Coorg
 KamahLuxury,Wellness & Lifestyle Resort– Trademark Collection by Wyndham, Goa
 TheAme,Sakleshpur

About the Role
Fine Acers is hiring a Customer Care Executive who can deliver exceptional service, build strong client relationships, and play a pivotal role in creating memorable customer experiences. This role is ideal for someone who thrives on meaningful conversations, understands high-touch service, and can convert interest into trust — and trust into action. You’ll be the voice of Fine Acers, helping shape how customers perceive our brand and offerings.
Key Responsibilities
 Serveas the first point of contact for prospective and existing customers, primarily via phone calls.

 Engage inbound leads and initiate outbound calls to promote Fine Acers’ loyalty programs and offerings.

 Convert interest into action — with a focus on repeat purchases, upsells, and long-term customer relationships.

 Educate customers about the value and exclusivity of Fine Acers offerings and lifestyle experiences.

 Maintain detailed call logs, track lead stages, and update the CRM with relevant insights.

 Meetandexceed weekly and monthly conversion and loyalty sales targets.

 Provide customer feedback to internal teams to help improve offerings, communication, and experiences.

 Assist in the optimization of calling scripts and engagement flows based on customer response patterns.

What We’re Looking For

 1–3years of experience in customer service, inside sales, or telemarketing with a strong sales orientation.

 Proven ability to convert leads, handle objections, and close conversations with outcomes.

 Excellent verbal communication in English (additional languages are a plus).

 Comfort with CRM tools, call tracking systems, and structured follow-ups.

 Empathyfor the customer, but a drive for results.

 Ability to operate in a fast-moving, early-stage company where processes are still evolving.

 Background in luxury, real estate, travel, hospitality, or lifestyle products is a strong advantage

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 4 years of experience.

కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ job గురించి మరింత

1. కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి డిప్లొమా, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 6 months - 4 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹15000 - ₹32000 నెలకు + ఇన్సెంటివ్‌లుని మీరు ఆశించవచ్చు. ఇది జైపూర్లో Full Time Job.
3. కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ jobకు 6 working days ఉంటాయి.
4. ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ jobకు కంపెనీలో ఉదాహరణకు, Fineacersలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: Fineacers వద్ద 25 కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ కస్టమర్ మద్దతు / టెలికాలర్ job కొరకు కేవలం మహిళా అభ్యర్థులు మాత్రమే apply చేయవచ్చు.
8. ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ job Day Shift కలిగి ఉంది.