· Handling the calls with good communication skills professionally. Can speak fluently in English with Hindi.
· Exceptional phone manner.
· Excellent interpersonal and communication skills.
· Log in hours (Total hours 10:30:00 hrs. & Production hours – 9:30:00 hrs.) to be completed adhering to the break schedules & being punctual.
· Shift Hours: 24/7 window for Male employees and a rotational day shift for Females
· Always be updated with the Process knowledge & daily updates
· Employment Type: Permanent.
· Educational mandate: any Graduate can apply.
· Working days after training: 5 with 2 days rotational weekly off.