Here's a recreated Job Description (JD) for a Customer Relationship Officer:
Job Title: Customer Relationship Officer
Reports to: Team Lead/Manager, Customer Service
Job Summary:
We are seeking fresh and enthusiastic individuals to join our team as Customer Relationship Officers. As a Customer Relationship Officer, you will be responsible for building and maintaining strong relationships with our customers, resolving their queries, and providing excellent customer service.
Key Responsibilities:
1.	Customer Interaction: Engage with customers through various channels (phone, email, chat) to understand their needs and provide solutions.
2.	Query Resolution: Resolve customer queries and complaints in a timely and professional manner.
3.	Relationship Building: Build and maintain strong relationships with customers to increase loyalty and retention.
4.	Product Knowledge: Learn and stay up-to-date on our products and services to effectively communicate with customers.
5.	Data Management: Update customer information and maintain accurate records.
6.	Feedback Collection: Collect customer feedback and suggestions to improve our products and services.
Requirements:
1.	Education: Degree
2.	Fresher’s are welcome to apply!
3.	Skills:
•	Excellent communication and interpersonal skills.
•	Ability to work in a team environment.
•	Basic computer knowledge (MS Office, email, etc.).
•	Strong problem-solving and analytical skills.
4.	Personal Qualities:
•	Patient, empathetic, and customer-focused.
•	Ability to work under pressure and meet deadlines.
What We Offer:
1.	Attractive stipend/training allowance during the training period.
2.	Opportunity to build a career in customer service.
3.	Professional growth and development opportunities.
4.	Dynamic work environment with a supportive team.
If you're a motivated and customer-focused individual looking to start your career, we'd love to hear from you!