Collection Team Leader

Company Overview

GoodScore is a fast-growing fintech startup revolutionizing how Indians build and manage their credit. With 5 M+ downloads and a top-20 ranking in finance apps, we are building a credit repayment marketplace that connects users to financial institutions while helping them achieve financial independence.

If you’re driven by sales, love leading teams, and want to be part of something high-growth and high-impact, this is the role for you.

Role Overview

As a Team Lead – Collections , you’ll lead a team of 15–25 Credit Advisors focused on engaging with subscribed users, identifying repayment opportunities, and cross-selling tailored financial solutions. Your team will drive the entire performance from converting leads to maximizing repayments, while ensuring a seamless user experience.

This role blends sales ownership, operational execution, and performance analytics — ideal for someone who thrives in fast-paced, high-accountability environments.

Key Responsibilities

• ● Team Leadership: Lead a collections-oriented team of credit advisors. Drive motivation,

• performance, and coaching for daily, weekly, and monthly sales targets.

• ● Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of credit repayment tools and products.

• ● Revenue Strategy: Own the revenue funnel, improve efficiency, and reduce drop-offs through real-time action.

• ● User Engagement: Strategize outreach efforts to maximize touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team.

• ● Data & Metrics: Track sales metrics such as contact-to-conversion ratio, revenue per agent, AHT, talk time, and team productivity. Share daily reports and insights with leadership.

• ● Collaboration: Work closely with Product, Finance, and Growth teams to align on sales campaigns, resolve tech blockers, and implement real-time changes.

• ● Compliance & Process Adherence: Ensure adherence to process SLAs, customer communication guidelines, and data handling best practices.

• ● Performance Reviews: Conduct weekly reviews with the team, flag low performers, and implement incentive strategies to boost momentum.
  

• What We’re Looking For

• ● 1–4 years of team handling experience in inside sales, fintech , NBFC , Bank Collections

• ● Strong experience leading sales/target-driven teams

• ● Excellent in pitching, objection handling, and user communication

• ● Proficient in Excel and reporting tools; data-first mindset

• ● High ownership, ability to operate under pressure, and hunger to deliver results

• ● Prior experience in BFSI/Bank/NBFC Collections or fintech sales is preferred

• ● B.Tech or MBA preferred 

Interview Information

Is this walk-in interview?

No
DROP YOUR CV HERE > sandeeplalyadav@rupicard.com

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 3 - 6 years of experience.

Collection Team Leader job గురించి మరింత

1. Collection Team Leader jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 3 - 6 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹45000 - ₹60000 నెలకుని మీరు ఆశించవచ్చు. ఇది బెంగళూరులో Full Time Job.
3. Collection Team Leader job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Collection Team Leader jobకు 6 working days ఉంటాయి.
4. ఈ Collection Team Leader jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Collection Team Leader jobకు కంపెనీలో ఉదాహరణకు, Arthvit 1809 Tech Private Limitedలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Collection Team Leader రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: Arthvit 1809 Tech Private Limited వద్ద 5 Collection Team Leader ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ కస్టమర్ మద్దతు / టెలికాలర్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ Collection Team Leader Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Collection Team Leader job Day Shift కలిగి ఉంది.