With a requirement for 1 for the Collection Executive position, this exciting opportunity is for Spurvy Financial Solutions Limited based in Kolkata and located in New Town. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹10000 - ₹17000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.