Job Title: Collection Executive
Location: Viman Nagar,pune
Job Type: Full-Time
Experience Required: 0-6 Years
Industry: Banking/Collections Agency
Salary: 15k to 20k + Unlimited Incentives
We are looking for a motivated and detail-oriented Collection Executive to join our team. The ideal candidate will be responsible for recovering outstanding payments from customers and ensuring that collection targets are met in a timely manner.
Contact customers via phone to follow up on overdue payments.
Maintain accurate records of customer communications and payment status.
Coordinate with the accounts team for payment reconciliations.
Handle customer queries and resolve billing or payment discrepancies.
Achieve individual and team collection targets.
Escalate complex cases to the appropriate departments when necessary.
DRA certification (as per RBI guidelines) is mandatory.
Proven experience in collections, customer service, or a related field.
Strong negotiation and communication skills.
Ability to handle difficult conversations professionally..
Proficient in MS Office.
Ability to work under pressure and meet deadlines.
Preferred Skills:
Experience with CRM or collection management systems.
Local language proficiency (as required).
Basic understanding of legal regulations related to debt collection.
Office-based role.
Flexible to work extended hours if required.
How to Apply:
Interested candidates can send their updated resumes to rahulp@radiaant.com or apply via [WhatsApp link - https://wa.me/+91-9284659321].