📍 Interview Location:
Baba Lease and Investment Pvt Ltd
4800/24, Global House, 2nd Floor, Bharat Ram Road,
Dariyaganj, Near Sanjivan Hospital,
Delhi – 110002
(Nearest Metro Station: Delhi Gate Metro Station, Gate No. 4)
🕒 Time: 11:00 AM – 4:00 PM
📞 Contact Person: Rahul Kumar – 9355871314
Salary: 8000 to 20000 based on the interview + Incentive
Personal loan collection
We are looking for a Collection Agent / Recovery Executive to join our team at Baba Lease and Investment Pvt Ltd to handle customer calls, provide exceptional support, and ensure recovery of overdue loan payments. The role offers an attractive in-hand salary and excellent opportunities for career growth.
Handle customer calls professionally and efficiently.
Contact customers to recover overdue loan payments.
Explain loan/payment details, outstanding amounts, and due dates clearly.
Address customer queries, resolve concerns, and manage complaints.
Maintain daily records of calls, follow-ups, and commitments in CRM.
Negotiate repayment plans within company policy.
Provide customers with accurate information to help resolve their issues.
Escalate unresponsive or disputed cases to the Collection Manager.
Meet daily, weekly, and monthly performance/collection targets.
Minimum 12th Pass (Graduation preferred).
Prior experience in loan recovery / telecalling / debt collection preferred.
Strong communication, persuasion, and negotiation skills.
Basic computer knowledge (Excel, CRM entry).
Ability to handle pressure and meet deadlines.
Comfortable working 6 days a week during day shift.
✅ Documents to Carry (Mandatory):
Updated Resume
ID Proof (Aadhar/PAN)