We are looking for a Telecaller to join our team Allset Business Solutions. The role offers 13,000 to 18,000 and involves managing customer calls, delivering outstanding customer service related to Telecollection. Join us for a great work environment with various opportunities for career growth.
- Contact customers via phone to recover overdue payments
- Negotiate repayment plans in line with company policy
- Maintain detailed records of communications and payments
- Escalate unresolved accounts to legal or senior recovery teams
- Coordinate with internal teams (finance, legal, etc.) for recovery support
- Achieve monthly recovery targets and performance KPIs
- Ensure compliance with all legal and company standards during interactions
- Need basic excel knowledge