Job description . BPO Customer Agent( Domestic)
Openings: 100
JOB Location: Dharmapuri
Should be able to communicate clearly, both written and in speech.
Should be comfortable working for 6 days with 1 weekly off.
.
Handle customer inquiries efficiently and professionally. Verification of customer details
Resolve customer complaints and issues promptly.
Rounds of Interviews:
Oline test
HR round (Face 2 Face)
Operations round.
Technical Assessment
Role: Customer Care Agent
Industry Type: E Commerce
Department: Customer Success, Service & Operations
Employment Type: Full Time, Regular, Work at Office
Education
UG: Graduation Not Required
Skills Required
Excellent Verbal and Written Communication skills.
Good logical reasoning & analytical skills.
Able to interact with customers Call / Chat, should be able to answer servicing questions.
Able to Use Software tools like CRM and WhatsApp etc.
Able to work in Rotational and night shifts (US/Australian shifts)
Salary Range : INR 1.2 L.P.A to 2.4Lakhs
Age limit: 18+ to 40 years below.
Desired Candidate Profile:
Experienced in Outbound or Inbound calls with excellent communication.
English & Hindi / English & Tamil/English& Kannada
Freshers with excellent communication and logical reasoning can also be considered.
Training can be arranged for interested potential enlisted candidates.