Designation : Business Development Executive
Location : Santacruz East, Mumbai
Duration : Full Time
Experience : 0- 1+ Years
CTC : As per Company Norms
Role Overview:
The Business Development Executive will be responsible for identifying new business opportunities, managing existing customer relationships, and expanding the company’s reach in target industries such as Pharmaceuticals, Agro-Chemicals, Paints, and more.
This role involves lead generation, sales conversions, account management, and coordination with internal teams to ensure seamless order fulfilment and customer satisfaction.
Key Responsibilities:
1. Market Research & Lead Generation
· Research and identify new customers based on product applications in various industries.
· Conduct in-depth market analysis to identify new product opportunities within existing and potential customer accounts.
· Develop a pipeline of opportunities through cold calling, emails, and networking.
· Identify potential suppliers for new products requested by existing customers.
2. Sales & Business Development
· Provide support to clients by understanding their product requirements and providing quotations.
· Conduct client meetings, product presentations, and demonstrations.
· Convert leads into customers through regular follow-ups and negotiations.
· Maintain fruitful relationships with customers and forge new client partnerships.
· Handle customer complaints and engage in negotiations to close deals successfully.
3. Account Management & Customer Retention
· Take care of existing account management, ensuring regular inquiries for products and follow-ups for orders.
· Track and coordinate all activities occurring for each account, including dispatch of orders and payment receivables.
· Retain and maintain excellent client relationships, ensuring high customer satisfaction.
· Track customer orders, deliveries, and payment cycles while coordinating with internal teams.
4. Sales Reporting & CRM Management
· Prepare regular client sales reports and maintain a detailed database of customer information.
· Maintain and update the sales pipeline in Excel and CRM tools.
· Provide weekly sales updates and forecasts to the management team.
· Track sales performance, outstanding payments, and future business opportunities.
5. Coordination with Internal Teams
· Work closely with logistics, inventory, and finance teams to ensure smooth order fulfilment.
· Ensure timely communication with customers regarding stock availability and incoming consignments.
· Coordinate with the management and clients to identify business development opportunities.
· Develop and retain team members reporting to you for each project.
Key Skills & Requirements:
· Bachelor’s degree in Business, Sales, Marketing, or a relevant field.
· 1-5 years of experience in business development or sales (preferably in B2B industries such as Chemicals, Pharma, or Manufacturing).
· Strong market research skills to find new customers and new products.
· Excellent customer relationship management abilities.
· Strong prospecting, networking, and negotiation skills.
· Ability to create and maintain strong client relationships.
· Strong verbal and written communication skills (English proficiency is a must).
· Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
· Self-motivated and goal-oriented with the ability to work independently.
· Willingness to travel locally for client meetings.