We are looking for an enthusiastic and persuasive Telecaller to join our immigration consultancy team. The ideal candidate will be responsible for contacting potential clients, explaining immigration services and visa options, and scheduling consultations with our counselors.
Make outbound calls to prospective clients from leads provided by the company.
Explain immigration programs (Canada, Australia, UK, etc.) and services offered by the company.
Understand the client’s eligibility and guide them on available visa options.
Follow up with leads to convert inquiries into appointments or enrollments.
Maintain accurate and detailed records of calls, leads, and follow-ups in the CRM system.
Coordinate with the counseling team to ensure smooth communication between clients and consultants.
Meet daily, weekly, and monthly targets for calls, appointments, and conversions.
Handle client queries courteously and professionally.
Stay updated on the latest immigration trends, visa policies, and program updates