A barista's responsibilities and duties broadly involve preparing and serving coffee and other beverages, providing excellent customer service, maintaining cleanliness, and managing stock, among other tasks.
Welcoming customers warmly, informing them about specials or new items, answering questions, and taking orders and payments.
Preparing hot and cold beverages including various kinds of coffee, tea, artisan, and specialty drinks, following specific recipes and quality standards.
Handling food items like sandwiches, baked goods, pastries, and packaging beverages for sale.
Operating brewing and grinding equipment correctly, cleaning and sanitizing work areas, utensils, and equipment to ensure hygiene.
Educating customers about coffee blends, brewing methods, and upselling specials or related products.
Maintaining a clean, organized, and well-stocked workspace and dining area, including emptying trash and replenishing supplies.
Updating menu displays, signage, and communicating customer feedback to management.
Adhering to health, safety, and food safety regulations and quality controls.
Working efficiently as part of a high-energy team in a fast-paced environment, often during peak hours including early mornings, evenings, weekends, and holidays.
Demonstrating good communication skills, attention to detail, and a polite, engaging personality to ensure customer satisfaction.
Prior experience in food and beverage preparation or customer service is preferred.
Knowledge of brewing equipment and sanitation practices.
Ability to work various shifts and stand for extended periods.
Capacity to listen to customer preferences and adjust orders accordingly, with attention to detail.
Flexibility, teamwork, and a positive attitude are important for success in the role.
These responsibilities highlight the combination of customer interaction, technical skill in beverage preparation, and maintenance duties that define barista work in cafes and coffee shops. better team.