Job Overview:
We are looking for a friendly and organized Sales and Marketing Executive to manage sales planning, customer onboarding, and daily messaging. The role involves handling customer queries, solving complaints, and building long-term relationships with our organic food community.
Main Responsibilities:
• Sales strategy planning and tracking
• Sending sales and product messages via WhatsApp
• Onboarding new customers
• Managing customer database
• Handling customer calls and resolving complaints
• Maintaining strong customer relationships
Skills Required:
• Communication
• WhatsApp, Google Sheets, and basic mobile apps
• MS Office
• Good writing skills for message drafting
• Understanding of customer service