Job Description:
We are looking for a smart and experienced Motor Insurance- Operation Manager who understands the complete motor insurance process, including quoting, renewals, and policy issuance through insurer portals.
This role also offers growth to a Team Leader position based on performance and ownership.
Call and follow up with existing and new clients for renewals and fresh motor insurance quotes
Operate and generate quotes via insurance portals of Insurance Companies
Explain policy features, IDV, NCB, add-ons clearly to customers
Ensure correct documentation and follow-ups for policy issuance
Handle customer queries related to motor policy
Maintain daily follow-up MIS and update Excel trackers
Train and guide junior team members in future (Team Lead scope)
Minimum 1 year of experience in Motor Insurance Operations or back end or telecalling
Must know how to operate insurer portals
Strong communication and convincing skills
Basic MS Excel knowledge for MIS tracking
Positive attitude and ability to work in a fast-paced setup
Open to working 6 days a week (Day Shift)