Process customer account opening, closure, and modifications.
Verify and update KYC documents as per RBI and company guidelines.
Handle inward/outward clearing, fund transfers (NEFT/RTGS), and reconciliations.
Support branch operations and coordinate with other departments for smooth transaction flow.
Maintain accurate customer and transaction records.
Address customer queries related to account and transaction issues.
Ensure compliance with all audit and regulatory requirements.
Assist in monthly reports, MIS, and operational data analysis.
Support digital and back-office banking operations.