Conduct field/telephonic verification of customer details, addresses, references, and documents.
Identify suspicious activities and highlight potential fraud cases to the RCU Manager.
Verify application forms, KYC documents, and supporting paperwork.
Coordinate with sales, operations, and credit teams to resolve discrepancies.
Prepare verification reports with accurate findings and timely updates.
Ensure adherence to internal compliance guidelines and audit standards.
Track and close verification cases within defined TAT.
Maintain detailed records of verifications and follow-up actions.