Description:
Designation – OPERATIONS EXECUTIVE
Qualification – BCOM
Gender – FEMALE PREFERABLY
Work Timings – 10.30 AM TO 7 PM
Working Days – MONDAY TO SATURDAY
Work Location – LOWER PAREL WEST
Other Employee Benefits (Leave, bonus, PF, Insurance, pickup/drop etc.) – ALL IN
Experience – 2 TO 3 YEARS
Other Details– Proficient in Microsoft Excel, Google Sheets, and basic ERP/CRM systems.
Fluent in English and Hindi (Marathi is a plus).
A proactive and client-focused mind-set.
As an Operations Executive , you will play a critical role in ensuring the smooth execution of daily operations including order processing, logistics, inventory coordination, vendor management, and after-sales support. The ideal candidate is detail-oriented, well-organized, and comfortable working in a fast-paced environment that merges luxury with logistics.
Coordinate and manage end-to-end order processing from placement to delivery.
Monitor inventory levels and coordinate with the warehouse to ensure stock availability.
Maintain accurate records of products in and out using inventory management systems.
Work with logistics partners to schedule dispatches and track deliveries.
Ensure timely, damage-free, and professional delivery and installation of products.
Coordinate with vendors and service providers for timely procurement and support.
Communicate with clients regarding delivery schedules, product information, and service updates.
Handle post-sales service requests, coordinate repairs or replacements, and ensure client satisfaction.
Maintain operational documentation including invoices, delivery notes, and service logs.
Prepare regular operational reports for internal review and strategic planning.
1–3 years of experience in operations, logistics, or backend coordination (experience in a design/luxury product industry is a plus).
Strong organizational and multitasking abilities.
Proficient in Microsoft Excel, Google Sheets, and basic ERP/CRM systems.
Fluent in English and Hindi (Marathi is a plus).
A proactive and client-focused mind-set.
A chance to be part of a design-forward luxury brand.
Dynamic work environment located in Mumbai’s prime commercial and design hub.
Opportunities to grow within a rapidly scaling business.
Competitive salary and performance-based incentives.