Coordinate with the sales team to ensure timely execution of sales activities.
Prepare and maintain sales reports, MIS, and documentation.
Manage customer inquiries, follow-ups, and provide accurate information.
Handle order processing, quotations, proforma invoices, and delivery schedules.
Coordinate with logistics, accounts, and production teams for order execution.
Maintain customer database, update CRM, and track sales performance.
Support sales executives in preparing presentations, proposals, and agreements.
Assist in resolving customer complaints and ensure customer satisfaction.
Monitor stock levels and coordinate with the inventory team for timely dispatch.
Track payment collections and coordinate with accounts for outstanding follow-ups