Key Responsibilities:
Calendar & Task Management: Manage schedules, appointments, and reminders for the MD.
Client Calling: Make a minimum of 50 calls daily to clients/prospects in the US or Canada (majority may be of Indian origin).
Client Communication: Handle daily communication and follow-ups with clients via WhatsApp, email, or phone.
Lead Generation: Generate a minimum of 10 qualified leads per month, out of which 5 leads are compulsory to achieve.
Follow-ups: Ensure timely follow-ups with internal departments and external contacts.
File & Document Management: Organize digital files, manage shared folders, and track important documents.
Reporting: Prepare reports, meeting notes, and task summaries for the MD.
Coordination: Act as a liaison between the MD and other departments including HR, accounts, and marketing.
Personal Task Support: Assist in personal errands, travel plans, and miscellaneous tasks as assigned.
Requirements:
Bachelor’s degree or equivalent
1–2 years of experience in executive support, admin, or coordination roles
Excellent communication skills in English (verbal and written)
Comfortable making cold/warm calls to international clients
Proficient in Google Workspace, Excel, WhatsApp Web, Zoom, and CRM tools
Ability to multitask, maintain confidentiality, and work late evening hours