We are looking for an E-commerce Operations Executive to join our team at Ela Attire Private Limited. This role involves managing storage, inventory, and distribution in the warehouse. You will be working closely with the supply chain team and ensuring that goods are stored and dispatched efficiently. This position offers ₹20000 - ₹35000 with growth opportunities.
Key Responsibilities:
Create and update product listings across platforms (Amazon, Flipkart, Shopify, etc.)
Ensure accurate product descriptions, pricing, and specifications.
Coordinate with warehouse and logistics teams for timely dispatch.
Handle returns, cancellations, and refunds efficiently.
Track stock levels and raise alerts for replenishment.
Coordinate with procurement and warehousing teams.
Address customer queries, complaints, and reviews via email or platform dashboards.
Collaborate with customer service teams for the resolution of issues
Monitor seller metrics and work on improving performance scores.
Maintain daily, weekly, and monthly reports on sales, returns, and stock.
Job Requirements:
The minimum qualification for this role is above 10th and 0 - 3 years of experience. Strong organizational skills and attention to detail are a must. Besides this, proficiency with inventory tracking systems and the ability to manage time effectively is a plus.