We are seeking a detail-oriented and reliable Document Verification Specialist to join our team. In this role, you will be responsible for reviewing, validating, and verifying various types of documents to ensure accuracy, authenticity, and compliance with company or regulatory standards.
Review and verify identity documents such as passports, driver’s licenses, national ID cards, utility bills, and other supporting documents.
Ensure the authenticity and validity of documents submitted by clients, customers, or employees.
Cross-check submitted information with internal databases and external verification tools.
Identify and report discrepancies, fraudulent documents, or incomplete submissions.
Maintain up-to-date records of all verified documents and ensure secure storage of sensitive information.
Coordinate with other departments to resolve document-related issues or follow-ups.
Comply with data protection and confidentiality requirements.
Stay updated with industry best practices and changes in documentation standards.
High school diploma or equivalent; a degree in Business Administration, Law, or a related field is a plus.
Previous experience in document verification, compliance, customer service, or data entry is preferred.
Strong attention to detail and organizational skills.
Familiarity with various ID formats and verification methods.
Excellent communication and problem-solving skills.
Ability to handle sensitive and confidential information responsibly.
Proficiency in Microsoft Office and document management systems.
Experience working with KYC (Know Your Customer) or AML (Anti-Money Laundering) processes.
Familiarity with document verification tools/software (e.g., Jumio, Onfido, Trulioo).
Multilingual capabilities are a plus.