Company: Technician99
Job Type: Full-Time (Work From Home)
Location Preference: Candidates living near Ghaziabad (especially Vasundhara or Indirapuram)
We are looking for a Customer Support Executive to join our team.
You will be the first point of contact for customers — handling calls, collecting basic information, and providing excellent support for our home appliance repair services (RO, AC, Fridge, Washing Machine, Geyser).
Answer incoming customer calls in a polite and professional manner
Ask for customer location and appliance issue details
Move the conversation to WhatsApp and collect required details
Share customer details with the technician team to get price estimates
Call the customer back with the price and booking confirmation
Maintain proper call and lead records
Meet daily targets like call handling time and customer satisfaction
Gender: Female
Qualification: Minimum 10th pass
Experience: 0–6 months (Freshers can apply)
Language: Hindi (Basic English understanding is fine)
Working Days: 6 days a week
Shift: Day shift (Work From Home)
Deposit / Fees: No deposit or charges required
Fixed Salary: ₹4,000 – ₹6,000 (In-hand monthly)
Opportunity to grow in a fast-growing startup environment