Retail Jewellery Store Assistant (with Administrative Support)
A trusted and customer-focused jewellery store committed to delivering excellence in service and quality.
we pride ourselves on offering exquisite jewellery with a personal touch. We’re looking for a detail-oriented, friendly individual to join our team, supporting both customer interactions and back-office tasks in a fast-paced retail environment.
We’re seeking a Retail Jewellery Store Assistant with basic computer skills to provide exceptional customer service, assist with sales, and manage administrative tasks such as billing, invoicing, and inventory tracking. If you enjoy working in a vibrant retail setting and have a knack for organizing tasks efficiently, we want to hear from you!
Key Responsibilities:
- Greet and assist customers with jewellery selections, ensuring a welcoming and professional experience.
- Process sales, returns, and exchanges accurately, including billing/invoicing using the store’s system.
- Use Microsoft Excel for basic data entry, inventory tracking, and report generation.
- Manage email communications related to customer inquiries, orders, and promotions.
- Maintain organized records of transactions and inventory levels.
- Support store operations by maintaining product displays and ensuring compliance with store policies.
Qualifications:
- Basic computer proficiency in **Microsoft Excel** (e.g., data entry, simple formulas) and email management.
- Experience with billing, invoicing, or point-of-sale (POS) systems (training provided if needed).
- Previous retail experience (preferably in jewellery or luxury goods) is a plus but not required.
- Friendly, professional demeanor with strong communication skills.
- Attention to detail and ability to multitask in a busy environment.
Preferred Qualifications:
- Familiarity with jewellery products or industry standards.
- Experience with inventory management software.
What We Offer:
- Competitive salary with potential for growth.
- A supportive and team-oriented work environment.
- Opportunities to develop skills in retail operations and customer service.