We are looking for a Customer Support Executive with fluent English communication skills to handle client interactions via calls, emails, and chats. The candidate will be responsible for resolving customer queries, providing accurate information, maintaining a positive customer experience, and coordinating with internal teams when required.
Key Responsibilities:
Communicate with customers in fluent English (verbal & written).
Handle inbound/outbound calls, emails, and chats professionally.
Understand customer needs and provide appropriate solutions.
Maintain records of customer interactions and follow up on issues.
Coordinate with other departments to ensure timely resolution