CRM Executive

Job Opening: CRM Executive (Female only) – Full-Time

Location: Azadpur Industrial Area, GT Karnal Road Industrial Area, Ashok Vihar, Delhi – 110033

Salary: ₹20,000 per month

Job Type: Full-time (On-site)

Working Days: Monday to Saturday

Working Hours: 9:30 AM – 6:30 PM

About the Role:

We are actively seeking a motivated and enthusiastic CRM Executive (Female) to join our growing team. The successful candidate will play a vital role in managing and nurturing our customer relationships, serving as the key point of contact between the company and our clients. This role requires a candidate who is proactive, well-spoken, organized, and customer-oriented.

As a CRM Executive, you will be responsible for ensuring a smooth communication channel with clients, addressing their queries and concerns promptly, maintaining CRM data, and collaborating with internal departments to provide an exceptional client experience. This is a great opportunity for someone who enjoys working in a dynamic and people-focused environment.

Key Responsibilities:

• Maintain and update the customer relationship management (CRM) database to ensure accurate and timely information.

• Handle inbound and outbound customer communication through phone calls, emails, and online chat.

• Respond to customer inquiries and provide solutions in a professional and courteous manner.

• Build and maintain long-term relationships with clients by offering consistent follow-up and support.

• Coordinate with sales, marketing, and technical teams to address and resolve customer concerns quickly.

• Monitor and track customer feedback and escalate issues when necessary.

• Prepare and submit daily, weekly, and monthly reports on customer engagement and satisfaction metrics.

• Assist with organizing client meetings, scheduling appointments, and maintaining records.

• Identify potential areas for process improvement based on customer interactions and feedback.

• Support the overall customer engagement strategy and contribute to increasing customer retention rates.

Candidate Requirements:

Gender: Female candidates are preferred for this position.

Education: Minimum of a graduate degree in any field.

Experience: More then 2 years experience. Prior experience in a customer service or CRM-related role will be an added advantage, but freshers with excellent communication skills are welcome to apply.

Communication Skills: Excellent command of English – both verbal and written – is essential.

Technical Skills: Basic knowledge of computer applications (MS Office, Email, etc.). Familiarity with CRM tools/software will be a plus.

Personality Traits: Friendly, approachable, and confident personality with a strong problem-solving attitude.

Organizational Skills: Ability to multitask, prioritize tasks effectively, and handle pressure in a fast-paced work environment.

Team Player: Must be able to work independently as well as collaboratively with different departments.

Why Join Us?

Supportive and friendly work environment

Opportunities for professional growth and skill development

A chance to work with a dynamic and passionate team

Convenient office location with good connectivity

How to Apply:

If you are passionate about customer relationship management and want to be part of a vibrant team, we would love to hear from you!

Join us and take the next step in your career as a CRM Executive!

We look forward to welcoming the right candidate to our client's team.

• It is a Full Time బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ job for candidates with 2 - 5 years of experience.

CRM Executive job గురించి మరింత

1. CRM Executive jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 2 - 5 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹15000 - ₹20000 నెలకుని మీరు ఆశించవచ్చు. ఇది ఢిల్లీలో Full Time Job.
3. CRM Executive job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ CRM Executive jobకు 6 working days ఉంటాయి.
4. ఈ CRM Executive jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ CRM Executive jobకు కంపెనీలో ఉదాహరణకు, MISUMU CORPORATIONలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ CRM Executive రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: MISUMU CORPORATION వద్ద 2 CRM Executive ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ job కొరకు కేవలం మహిళా అభ్యర్థులు మాత్రమే apply చేయవచ్చు.
8. ఈ CRM Executive Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ CRM Executive jobకు 09:30 AM - 06:30 PM టైమింగ్ ఉంటుంది.