Administrative Support:
"Managed front desk operations, including answering phones, scheduling appointments, and greeting clients. Maintained organized filing and database systems for over 500+ client records".
Data and Records Management:
"Processed and entered data into company databases with 99% accuracy. Prepared and maintained accurate records, documents, and correspondence, including invoices and reports".
Communication and Coordination:
"Served as a point of contact for internal and external inquiries, responding to emails and calls efficiently. Coordinated meetings, managed calendars, and arranged travel for company staff".
Office Operations:
"Managed inventory of office supplies and ordered new materials as needed. Operated and maintained office equipment, including copiers, scanners, and fax machines".
Process Improvement:
"Designed and implemented an email response template system, increasing email response rate by 60%. Collaborated with senior management to set up a new records management system, saving approximately 2 hours of daily retrieval time".