Generally performs administrative tasks, including record-keeping, data entry, and filing. They may also handle phone calls, manage mail, and schedule appointments. Specific duties can vary based on the employer and industry.
Key Responsibilities of a Clerk:
Record Keeping and Data Entry: Maintaining accurate records, updating databases, and entering data into spreadsheets.
Filing and Document Management: Organizing and managing documents, both physically and electronically.
Phone Handling and Messaging: Answering phones, taking messages, and directing calls.
Mail Management: Sorting, distributing, and preparing outgoing mail.
Scheduling and Appointments: Managing calendars, scheduling meetings and appointments.
Office Operations: Assisting with general office tasks, such as ordering supplies and maintaining a tidy workspace.
Communication: Providing information to customers or clients, addressing inquiries, and responding to emails.