**Job Title:** Back Office Team Leader (HOD)
**Location:** Delhi
**Job Type:** Full-Time
**Department:** Back Office
**Reports To:** Head of Department or Reporting Manager
---
### **Job Overview:**
We are looking for a **Back Office Team Leader (HOD)** to lead and manage our back office team in Delhi. As the Team Leader, you will play a critical role in overseeing daily operations, managing and training team members, setting and achieving sales targets, and ensuring seamless task execution. This is a full-time opportunity for a dynamic individual who is passionate about driving team success and improving operational efficiency.
---
### **Key Responsibilities:**
* **Team Leadership & Development:**
* Lead and manage a team of back office staff, providing training and continuous support.
* Conduct regular performance reviews and deliver constructive feedback to foster professional growth.
* Implement training programs for new hires and ensure existing team members have the necessary skills to excel.
* **Sales Target Achievement:**
* Set clear and measurable sales targets for the team and monitor progress against goals.
* Offer guidance and motivation to ensure sales targets are consistently met.
* Implement incentive programs to drive team performance and reward high achievers.
* **Task Distribution & Prioritization:**
* Delegate tasks to team members based on skill sets, capacity, and project priorities.
* Oversee daily operations to ensure tasks are completed on time with high accuracy.
* Manage workload balance within the team to ensure efficient task distribution.
* **Reporting & Performance Tracking:**
* Generate regular performance reports, highlighting key metrics, task completion, and sales outcomes.
* Ensure timely submission of all team tasks and provide updates to senior management.
* Analyze team performance and suggest improvements to enhance overall productivity.
* **Process Improvement & Compliance:**
* Continuously assess and refine back office workflows to improve efficiency and quality.
* Ensure all team activities comply with organizational standards and relevant industry regulations.
* Address operational challenges and implement solutions to optimize team performance.
* **Team Motivation & Morale:**
* Foster a positive, collaborative, and results-driven team culture.
* Organize team-building activities and create an environment of recognition and support.
* Resolve conflicts and maintain a productive work atmosphere to boost morale.
---
### **Qualifications:**
* Proven experience in a leadership role, preferably within a back office or administrative environment.
* Strong organizational, communication, and team management skills.
* Ability to manage multiple tasks, meet deadlines, and work under pressure.
* Experience in setting and achieving sales targets and driving team performance.
* Proficient in \[relevant software/tools], with the ability to learn new technologies quickly.
* Excellent problem-solving abilities and a proactive, solutions-oriented mindset.
---
### **Why Join Us?**
* **Career Growth:** Opportunities for continuous learning and career advancement.
* **Collaborative Environment:** Work with a motivated and supportive team to achieve common goals.
* **Competitive Salary & Benefits:** Enjoy an attractive compensation package and comprehensive benefits.
---
If you are a passionate leader with a knack for driving team performance, we would love to hear from you. Apply today to be a part of our growing team in Delhi!
---