We’re Hiring – Return & Refund Coordinator (Fashion E-commerce Industry)
📍 Location: Jaipur (Work from Office)
🏢 Company: Pratapsons Ecommerce
👥 Openings: 1
Key Responsibilities:
✅ Manage customer return and refund requests as per company policies
✅ Coordinate with logistics partners for timely pickups and deliveries
✅ Ensure accurate documentation and tracking of all return cases
✅ Work closely with the customer service team to provide quick resolutions
✅ Maintain reports on return trends, escalations, and pending cases
What We’re Looking For:
✨ Experience in e-commerce operations (returns/refunds preferred)
✨ Strong communication & problem-solving skills
✨ Attention to detail and ability to work under deadlines
✨ Familiarity with courier portals and basic Excel skills
Why Join Us?
✔ Be part of a growing fashion e-commerce brand
✔ Learn end-to-end e-commerce operations
✔ Work in a structured yet collaborative environment
📩 Send your resume: abhilash@pratapsons.com
📲 WhatsApp: 9828868885