We are seeking a meticulous and detail-oriented Back Office Executive to join our dynamic team at a leading FinTech company.
Transaction Management: Process and verify financial transactions, including payments, fund transfers, and settlements, ensuring accuracy and compliance with company policies.
Data Management: Maintain and update customer and transaction records in the company database with high accuracy.
Reconciliation: Perform daily and monthly reconciliation of accounts, identifying and resolving discrepancies promptly.
Report Generation: Prepare regular reports on financial activities, customer transactions, and system performance for management review.
Customer Support: Coordinate with front-office teams to resolve customer queries, complaints, and issues efficiently.
Compliance Monitoring: Ensure all transactions and activities comply with regulatory requirements and company policies.
Process Optimization: Identify and suggest improvements to streamline back-office processes and enhance operational efficiency.
Documentation: Manage and maintain all required documentation for audits, compliance, and internal records.