The Back Office Executive plays a crucial role in ensuring the smooth and efficient day-to-day operations of a stock broking firm. This role involves handling administrative, operational, and processing tasks related to stock trading and investment transactions. The executive will support front-office teams, ensure accurate record-keeping, and assist with trade settlements, client documentation, and reconciliations.
Key Responsibilities:
Client Account Management:
Assist in the opening and maintenance of client accounts, ensuring all necessary documentation is up to date.
Handle client requests related to account updates, balance inquiries, and transaction history.
Ensure proper KYC (Know Your Customer) and AML (Anti-Money Laundering) documentation for new and existing clients.
Record Keeping & Documentation:
Maintain accurate records of all transactions, trade confirmations, contract notes, and other related documents.
Ensure proper filing and archiving of client and transaction records, both digitally and physically.
Assist in audit preparation by providing necessary documentation and reports.
Reconciliation and Reporting:
Reconcile trade data between internal systems and exchange reports, identifying discrepancies.
Prepare daily/monthly reports on trade activity, positions, and account balances for internal teams and clients.
Monitor and report on margin levels, unsettled trades, and other operational issues.
Back Office Support:
Provide administrative support to front-office teams and other departments.
Assist with any operational queries or issues raised by clients, front-office staff, or other stakeholders.
Handle all back-office communication (emails, phone calls) and ensure timely resolution of client inquiries.
Compliance & Risk Management:
Ensure that all operations are in compliance with regulatory guidelines and internal policies.
Help monitor risk parameters (e.g., margin calls, exposure limits) and escalate issues to relevant departments when needed.
Assist in the preparation of reports and documentation for audits or regulatory checks.
Qualifications:
Bachelor's degree in Commerce, Finance, Business Administration, or a related field.
NISM certification or knowledge of financial markets (preferred).
Basic understanding of the stock broking industry and related financial instruments (equities, derivatives, commodities).
Key Skills:
Strong attention to detail and accuracy in data entry and document management.
Proficiency in MS Office (Excel, Word) and familiarity with back-office software and tools.
Ability to handle multiple tasks and prioritize under tight deadlines.
Good communication skills (both written and verbal).
Ability to work effectively within a team and cross-functionally.
Basic understanding of regulatory requirements (e.g., SEBI guidelines).