Key Responsibilities:
Assist in managing client accounts and maintaining positive relationships.
Coordinate with internal teams (design, marketing, sales, etc.) to fulfil client requirements.
Address client queries and ensure timely resolution of issues.
Prepare reports, presentations, trackers and documentation for client meetings.
Support in planning and executing client projects and campaigns.
Gather client feedback and assist in implementing improvements.
Stay updated on industry trends and competitor activities.
Responsible for building new client connections through networking, referrals, events, and research.
Research and think creatively to provide innovative chocolate gifting solutions tailored to client needs.
Support in client events, product sampling, and exhibitions to represent the brand.
Responsible for handling company’s Events and Wedding portfolio across India, ensuring premium brand visibility and client satisfaction.