Location: Bangalore (On-site)
Experience: 0 – 3 Years
Job Type: Full-time
Key Responsibilities:
Make outbound calls to customers for payment follow-up.
Handle customer queries related to pending payments.
Maintain and update collection records accurately in the system.
Negotiate and resolve payment delays with professionalism.
Achieve daily, weekly, and monthly collection targets.
Escalate unresolved issues to the appropriate department.
Ensure compliance with all company policies and regulatory requirements.
Requirements:
Fluency in Hindi is mandatory. Knowledge of English/Kannada is an added advantage.
0 to 3 years of experience in collections, telecalling, or customer service (freshers can apply).
Strong communication, negotiation, and interpersonal skills.
Ability to work in a target-driven environment.
Basic computer knowledge (MS Office, CRM tools preferred).
Positive attitude and a team player.