Ensure adherence to laws and regulations (e.g., FDA, DEA, state pharmacy boards, HIPAA, USP <797>/<800>).
Verify proper licensing and documentation for controlled substances.
Monitor compliance with Good Pharmacy Practices (GPP) and Good Distribution Practices (GDP).
Audit prescription filling processes to prevent errors (wrong drug, dose, or patient).
Review Standard Operating Procedures (SOPs) for dispensing, labeling, and verification.
Ensure proper storage conditions (temperature, light, humidity) for medications.
Verify accurate stock records (physical vs. system inventory).
Check for expired or near-expiry medications and proper disposal.
Assess supplier/vendor compliance and procurement processes.
Monitor controlled substance logs (e.g., narcotics) for discrepancies.
Detect fraud, waste, or billing errors (e.g., duplicate claims, incorrect pricing).
Ensure proper reconciliation of pharmacy revenue and insurance claims.
Review discounts, refunds, and third-party payer compliance.
Ensure HIPAA compliance in handling patient records.
Audit electronic health records (EHR) and pharmacy management systems for security vulnerabilities.
Assess access controls to prevent unauthorized use of patient data.
Evaluate staffing levels, workload distribution, and workflow bottlenecks.
Assess waiting times, customer service standards, and prescription turnaround time.
Identify opportunities for automation (e.g., robotic dispensing systems).
Identify risks related to theft, counterfeit drugs, or diversion.
Investigate suspicious activities (e.g., unusual prescription patterns).
Recommend corrective actions and fraud prevention strategies.
Document audit findings and recommend corrective actions.
Track implementation of previous audit recommendations.
Present reports to pharmacy management and regulatory bodies (if required).