Sales Executive

Sales Executive – Gold Showroom (Job Description)

Position: Sales Executive
Industry: Jewellery / Gold Showroom
Department: Sales & Customer Service

Job Summary

A Sales Executive is responsible for assisting customers, promoting jewellery products, achieving sales targets, and providing excellent customer service to enhance the showroom's sales and reputation.

Key Responsibilities

• Welcome and assist customers visiting the showroom.

• Understand customer requirements and recommend suitable jewellery products.

• Explain product features, gold purity, diamond specifications, pricing, and offers.

• Generate sales and achieve monthly sales targets.

• Build and maintain strong customer relationships.

• Handle customer inquiries, complaints, and after-sales support.

• Maintain product displays and showroom cleanliness.

• Assist in inventory checking and stock management.

• Prepare sales invoices and coordinate with billing staff.

• Inform customers about ongoing promotions, loyalty programs, and buyback schemes.

• Follow up with potential customers to convert inquiries into sales.

Skills Required

• Strong communication and interpersonal skills.

• Sales and negotiation abilities.

• Customer service orientation.

• Basic computer knowledge.

• Knowledge of jewellery products and gold rates (preferred).

• Ability to work under sales targets.

Qualifications

• Graduate or 12th Pass (depending on company requirements).

• Experience in jewellery, retail, luxury goods, or showroom sales is preferred.

KPIs (Performance Indicators)

• Monthly sales target achievement.

• Customer satisfaction.

• Repeat customer conversions.

• Average bill value.

• New customer acquisition.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.