Client Relationship Coordinator

Job description:

Client Relationship Coordinator

Hyderabad | Full-time | Srikar Enterprises Pvt. Ltd.

We are seeking a proactive and detail-oriented Client Relationship Coordinator to join our team and play a key role in managing customer relationships and ensuring timely payments. This position offers a great opportunity to work closely with clients and internal teams, contributing to the company’s financial health through effective coordination and follow-ups. The ideal candidate will be customer-focused, organized, and confident in handling payment communications.

About Srikar Enterprises Pvt. Ltd.

Srikar Enterprises Pvt. Ltd.is a subsidiary of the Fusion Group of Companies—a dynamic and diversified organization with deep roots in the infrastructure sector. Our journey began with a clear vision: to revolutionize industry with eco-friendly, sustainable solutions. Over the years, Fusion Group has grown into a trusted name, driving innovation and environmental responsibility across every venture we undertake. We’re shaping the future of sustainable construction with our premium AAC blocks and eco-friendly solutions.

Key Responsibilities:

• Maintain strong and professional relationships with clients post-Sales to ensure timely communication regarding payments.

• Regularly follow up with customers regarding outstanding invoices and coordinate payment schedules.

• Monitor customer account balances, update records, and ensure accuracy in receivables tracking.

• Politely remind clients of upcoming or overdue payments and escalate persistent delays appropriately.

• Coordinate with the internal sales, dispatch, and accounts teams to reconcile customer accounts and resolve any payment-related discrepancies.

• Prepare and share payment status reports with the finance and management team.

• Handle difficult payment conversations tactfully while ensuring company policies are upheld.

• Maintain proper documentation and logs of all client interactions related to payments and follow-ups.

• Support the finance department in reducing overdue receivables and improving overall cash flow.

• Ensure customer satisfaction while safeguarding the company’s financial interests.

Qualification and Requirements:

• Minimum qualification: Bachelor's degree

• 2-5years of relevant experience would be beneficial

• Excellent communication, interpersonal, and organizational skills

• Proficiency in MS Office (Excel, Word, PowerPoint)

• High level of integrity, confidentiality, and professionalism

• Ability to handle multiple priorities in a fast-paced setting

• Proactive to work meticulously with commitment

What We Offer:

• Opportunity to work closely with the finance and sales leadership teams

• Exposure to client relationship management, receivables tracking, and commercial coordination

• A collaborative and performance-driven work environment

• Competitive compensation and growth opportunities within the organization

Basic Info
Salary: 25-30k
Experience- 2-5 years
Qualification: Bachelor’s degree/MBA
English, Hindi, Telugu

Job Type: Full-time

Benefits:

• Health insurance

• Paid time off

• Provident Fund

Work Location: In person

• It is a Full Time Sales / Business Development job for candidates with 2 - 5 years of experience.