Call Centre BPO Executive

Job Description:

We are hiring dedicated Call Center Executives to handle customer support and service calls for domestic and international processes. This role requires candidates with good communication skills, patience, and basic computer knowledge.

Key Responsibilities:

• Handle inbound and outbound calls to assist customers.

• Resolve customer queries, complaints, and service requests.

• Provide product or service information clearly and accurately.

• Maintain and update customer records.

• Follow predefined scripts and communication protocols.

• Achieve daily/weekly call targets and quality standards.

• Escalate complex issues to senior teams.

Shift Timings:

• Male Candidates: Rotational Shifts (Day/Night shifts based on process)

• Female Candidates: Fixed Day Shift only

Eligibility Criteria:

• Age: 18 to 35 years

• Qualification: Minimum 12th Pass / Graduate preferred

• Language Skills: Basic proficiency in English, Hindi, or regional language

• Experience: Freshers and experienced candidates both welcome

• Computer Skills: Basic computer and typing skills

Required Skills:

• Good communication and listening skills

• Basic problem-solving ability

• Patience and empathy

• Ability to work in a fast-paced environment

Perks & Benefits:

• Attractive incentives and bonuses

• Paid training provided

• Transport facility

• Health benefits

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Call Centre BPO Executive job

1. What is the eligibility criteria to apply for this Call Centre BPO Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹25000 per month that depends on your interview. It's a Full Time job in Vadodara.
3. How many working days are there for this Call Centre BPO Executive job?
   Ans: This Call Centre BPO Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Centre BPO Executive job?
   Ans: No, there is no fee applicable for applying this Call Centre BPO Executive job and during the employment with the company, i.e., STAFF INDIA CONSULTANCY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Centre BPO Executive role?
   Ans: There is an immediate opening of 3 Call Centre BPO Executive at STAFF INDIA CONSULTANCY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Call Centre BPO Executive job?
   Ans: This Call Centre BPO Executive job has 09:00 AM - 06:00 PM timing.