Job Purpose: To ensure smooth, profitable, and standardised operations across all MCC Express kiosks located within HPCL petrol pumps in the Hyderabad region. The Area Manager will act as the key link between franchise operations, the MCC brand operations team, and the on-ground kiosk staff — ensuring consistency in quality, hygiene, customer service, sales growth, and profitability. Key Responsibilities: • Conduct daily outlet visits as per rotation plan (minimum 4 outlets/day). • Ensure outlets open on time, follow SOPs, and maintain hygiene and quality. • Check daily stock, wastage, and verify consumption vs. sales. • Track daily and weekly sales and implement corrective actions. • Recruit, train, and retain kiosk staff; manage rosters and attendance. • Coordinate with HPCL site managers for smooth operations. • Liaise with MCC operations team for supply, menu updates, and issues. • Resolve customer complaints on the same day. • Submit daily operational and sales reports by 8 PM.
SMART Targets: Category Target Measurement Sales Growth ₹2.5L/month per kiosk (within 90 days) POS & reports Profitability Maintain ≥18% margin Monthly P&L Operational Excellence 100% MCC SOP compliance Audit report Wastage Control <3% of total purchase value Stock/sales ratio
Salary Structure: Fixed Salary: ₹18,000 – ₹20,000 per month Breakup: • Basic Salary – 45% (₹9,000) • Conveyance Allowance – 20% (₹4,000) • Communication Allowance – 5% (₹1,000) • Field Operations Allowance – 20% (₹4,000) • Retention Allowance – 10% (₹2,000) Variable Pay (Profit-linked Incentive): Tier Avg. Profit per Outlet Incentive
Tier 1 ₹10k–₹15k 5% ₹3k–₹4.5k
Tier 2 ₹15k–₹25k 7% ₹6.3k–₹10.5k
Tier 3 Above ₹25k 10% ₹15k+
Performance Review: • Weekly review with franchise partner for sales and operations. • Monthly review for P&L; and SMART KPI tracking. • Quarterly performance-based incentive eligibility and recognition. • Annual bonus equal to one month’s salary for consistent performance.