The Store Manager is responsible for overseeing all aspects of restaurant operations, including staff management, customer satisfaction, inventory control, sales performance, and compliance with company standards. The ideal candidate is a strong leader with excellent organizational and communication skills who can create a positive environment for both guests and employees.
Key Responsibilities
Manage day-to-day restaurant operations to ensure smooth and efficient service.
Recruit, train, schedule, and supervise restaurant staff.
Monitor employee performance and provide coaching and development.
Ensure exceptional customer service and resolve guest concerns promptly.
Maintain high standards of food quality, cleanliness, and safety.
Control inventory, order supplies, and minimize waste.
Monitor sales, labor costs, and operational expenses to achieve financial targets.
Ensure compliance with health, safety, and company policies.
Prepare operational reports and maintain accurate records.
Lead by example and foster a positive, team-oriented workplace culture.
Requirements
Bachelor's degree or diploma in Hospitality, Business Administration, or a related field (preferred).
3–5 years of restaurant management experience.
Strong leadership and team management skills.
Excellent communication and problem-solving abilities.
Knowledge of restaurant operations, inventory management, and cost control.
Ability to work flexible hours, including weekends and holidays.
Proficiency with POS systems and basic computer applications.