Admin Supervisor

Job Title: Admin

Department: Administration

Reports To: Director

Location: [Nala Sopara, Maharashtra]

Job Summary:

The Admin Executive plays a crucial role in the smooth and efficient operation of the diagnostic healthcare centre. This position is responsible for providing comprehensive administrative and clerical support, ensuring excellent patient service, and maintaining a well-organized and professional environment. The ideal candidate will be highly organized, detail-oriented, possess strong communication skills, and have a compassionate approach to patient interaction.

Key Responsibilities:

• Front Office & Patient Management:

  • Greet and assist patients and visitors in a courteous and professional manner.

  • Manage patient registration, including collecting accurate demographic and insurance information.

  • Schedule and confirm appointments for various diagnostic tests (e.g., blood tests, X-rays, ultrasound, MRI, CT scans).

  • Handle patient inquiries in person, over the phone, and via email, providing accurate information about services, pricing, and preparation instructions.

  • Direct patients to appropriate testing areas and ensure a smooth flow throughout their visit.

  • Manage patient records, ensuring confidentiality and accuracy.

  • Assist patients with billing and payment processing, including cash, card, and online transactions.

  • Address patient concerns and complaints effectively and escalate to management when necessary.

• Administrative Support:

  • Maintain and organize physical and electronic filing systems for patient records, reports, and administrative documents.

  • Prepare and manage correspondence, reports, presentations, and other documents as required.

  • Coordinate and schedule meetings for staff and management.

  • Manage incoming and outgoing mail and couriers.

  • Order and maintain office supplies, stationery, and other necessary inventory.

  • Ensure the reception area and common spaces are clean, tidy, and presentable.

  • Assist in maintaining equipment functionality and coordinate repairs when needed.

  • Liaise with vendors and service providers as instructed by management.

• Report Management & Delivery:

  • Assist in the timely dispatch of patient reports, ensuring accuracy and confidentiality.

  • Coordinate with the lab and imaging departments for report availability and delivery.

  • Manage report delivery methods (e.g., physical collection, email, online portal).

• Data Entry & Record Keeping:

  • Accurately enter patient data, test results, and billing information into the centre's software system.

  • Maintain daily logs and records as required.

• Compliance & Safety:

  • Adhere to all healthcare regulations, confidentiality policies (e.g., HIPAA), and internal protocols.

  • Ensure a safe and secure environment for patients and staff.

Qualifications:

• Education: Bachelor's degree in any discipline. A degree in Healthcare Administration, Business Administration, or a related field is a plus.

• Experience: 1-3 years of proven experience in an administrative or front office role, preferably within a healthcare setting (diagnostic centre, hospital, clinic).

• Skills:

  • Excellent verbal and written communication skills (English and local language - Marathi/Hindi preferred).

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

  • Familiarity with hospital/diagnostic information systems (HIS/LIS) or similar patient management software is highly desirable.

  • Strong organizational and time management skills with the ability to multitask effectively.

  • High level of accuracy and attention to detail.

  • Exceptional interpersonal and customer service skills.

  • Ability to work independently and as part of a team.

  • Problem-solving attitude and ability to handle stressful situations calmly.

  • Empathy and a patient-centric approach.

Working Conditions:

• Typically involves working in a clinical office environment.

• May require extended periods of sitting, standing, and computer use.

• Occasional evening or weekend work may be required based on centre needs.

• It is a Full Time Recruiter / HR / Admin job for candidates with 3 - 5 years of experience.

More about this Admin Supervisor job

1. What is the eligibility criteria to apply for this Admin Supervisor job?
   Ans: The candidate should be Graduate and above and above with 3 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Admin Supervisor job?
   Ans: This Admin Supervisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Admin Supervisor job?
   Ans: No, there is no fee applicable for applying this Admin Supervisor job and during the employment with the company, i.e., SDRC HEALTHCARE LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Admin Supervisor role?
   Ans: There is an immediate opening of 1 Admin Supervisor at SDRC HEALTHCARE LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Recruiter / HR / Admin job.
8. What are the timings of this Admin Supervisor job?
   Ans: This Admin Supervisor job has 10:00 AM - 07:00 PM timing.