Key Responsibilities
Greet and welcome visitors in a professional and friendly manner
Answer, screen, and forward incoming phone calls
Maintain the reception area, ensuring it is tidy and presentable
Manage incoming and outgoing mail, couriers, and deliveries
Handle visitor records and maintain a logbook or visitor management system
Coordinate meeting room bookings and appointments
Assist with administrative tasks such as filing, data entry, and document handling
Provide basic and accurate information to visitors and clients
Support HR or administrative teams with day-to-day operations
Handle customer inquiries and resolve basic issues promptly