Oversee and manage last mile operations to ensure timely deliveries.
Handle client communication and coordination for smooth operational flow.
Manage daily field operations, including route planning and issue resolution.
Lead and supervise a team of delivery riders – including recruitment, training, and performance management.
Ensure availability and proper utilization of fleet and resources.
Conduct field visits to monitor team performance and ensure SOP adherence.
Minimum 1-2 years of experience in operations/logistics/last mile delivery.
Strong team management and communication skills.
Problem-solving mindset and ability to take ownership.
Familiarity with Patna routes and local geography preferred.