SUPERVISOR:
Candidates should have last-mile experience.
Minimum handle 40+ Associate and 3000 shipments
Responsible for running the Station operations.
Managing DA's schedules, performance & job assignments.
Job scheduling, assignment & performance monitoring.
Achieving performance metrics through constant monitoring.
Address seller/merchant escalations.
Manage leave calendar & weekly offs & ensure field activities are carried out without any hindrances.
Ensure set practices are implemented & followed to the core.
MIS reports generation & sharing with internal & external stakeholders.
Coordinate with Central ops for performance metrics & exceptions if any.