Key Responsibilities:
Engage with leads generated through marketing campaigns, inbound calls, and online inquiries.
Follow up with potential customers, understand their requirements, and provide product information.
Maintain and update the CRM database with customer interactions and sales activities.
Coordinate with the sales and service teams to ensure customer satisfaction.
Manage post-sales follow-ups and resolve customer queries.
Assist in maintaining positive customer relationships to encourage repeat business and referrals.
Achieve and exceed monthly sales and customer engagement targets.