Job Title: Telecaller Executive
Location: Zirakpur
Job Type: Full-time
Experience: 0–1year
Job Summary:
We are seeking a motivated and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to prospective customers, explaining our products or services, and generating leads or sales. A successful Telecaller must be persuasive, customer-focused, and able to handle rejections with professionalism.
Key Responsibilities:
-Make outbound calls to potential customers from provided leads or databases.
-Answer incoming calls and respond to customer inquiries.
-Provide product or service information clearly and persuasively.
-Generate leads and set appointments for the sales team.
-Maintain customer databases and records of conversations.
-Follow up with customers for feedback and ongoing engagement.
-Handle complaints or doubts efficiently and escalate if required.
Requirements:
- graduation preferred.
-Good verbal communication skills
-Basic computer knowledge (MS Office.).
-Previous experience in telecalling, telesales, or customer service is a plus.
-Positive attitude and ability to handle pressure and rejections.
-Confident, polite, and persuasive speaking style.