We are looking for a Senior Tele-sales manager with hands-on experience in motor insurance to join our growing team at Coverwise IMF LLP.
This is a key role involving direct client interaction, backend portal handling, and supporting junior team members in achieving sales and service targets.
Call existing and prospective clients for motor insurance renewals and new policy sales
Operate insurer portals for quote generation and policy issuance
Understand customer needs and suggest suitable add-ons, IDV, and coverage options
Maintain daily follow-up records, update Excel-based trackers, and share reports
Handle escalations and support team in complex cases
Guide and mentor junior telecallers, acting as second-in-line to the team lead
Experience: 2–3 years in motor insurance telecalling or backend operations
Skills:
Strong communication & customer handling skills
Familiarity with insurer portals
Good understanding of IDV, NCB, and policy comparison
Basic Excel for MIS and lead tracking
Language: Fluent in Hindi; basic English preferred
Qualification: 12th Pass or Graduate (any stream)
Opportunity to grow into a Team Leader role
Exposure to multi-insurer platforms
Supportive and fast-paced work environment