· Make calls and explain about the cause to members of the public by operating telephone equipment, automatic dialling systems, and other telecommunications technologies.
· Achieve daily, weekly and monthly performance targets
· Maintains database by entering, verifying, and backing up data.
· Maintains quality service by following organisational standards.
· Keep accurate and detailed records of calls made and results achieved.
· Ensure confidentiality of information about the Organisation.
· Record details of opportunities and lead notes.
· Be a good team player and a gender sensitive co-worker
Any other role-related responsibility assigned by your line manager