Telecaller Job Description
Job Title: Telecaller / Telemarketing Executive
Location: Vikaspuri extension Krishna park
Job Type: Full-time
Industry: BPO / Sales /Banking
Job Summary:
We are looking for a motivated and enthusiastic Telecaller to join our team. The primary responsibility will be to make outbound calls to potential or existing customers to inform them about our products/services, generate leads, or handle customer queries. You should have excellent communication and persuasion skills to succeed in this role.
Key Responsibilities:
• Make outbound/inbound calls to customers and explain products or services.
• Follow up on leads generated through marketing campaigns or other sources.
• Maintain customer databases and keep records of calls and sales.
• Handle customer inquiries, resolve complaints, and provide appropriate solutions.
• Achieve daily, weekly, and monthly targets for calls and conversions.
• Ensure high levels of customer satisfaction through excellent service.
• Report to the team leader or manager about call performance and feedback.
Key Skills Required:
• Good communication skills in Hindi
• Confidence and excellent telephone etiquette
• Ability to handle rejection and stress
• Persuasive and goal-oriented
• Basic computer knowledge MS Excel
Qualifications:
• Minimum 12th pass / Graduation preferred
• Prior experience in telecalling or sales is a plus
• Freshers are also welcome with good communication skills
Salary: ₹[10000-15000] per month + 5000