Sales Executive

Job Title: HDFC Cross-Selling Specialist – TruePal
Location: Mumbai, India
Experience Required: Minimum 3 years in Diagnostics and/or Physiotherapy Service Industry
Employment Type: Full-Time
Shift timings: 12pm- 9pm
Week off : Any week day – 6 days working

About Truepal
Truepal is a fast-growing healthcare startup based in Mumbai, focused on delivering accessible, affordable, and quality diagnostics and physiotherapy services. We are on a mission to revolutionize preventive healthcare and chronic care management through innovation and exceptional customer service.
Role Overview
We are seeking a high-performing Cross-Selling Specialist to drive revenue through effective cross-selling of our diagnostics, physiotherapy, and wellness services. The ideal candidate will have a strong background in the healthcare services industry, excellent communication skills, and the ability to build relationships and convert leads over the phone.

Key Responsibilities
Make 80–100 outbound calls daily to existing and potential customers to promote relevant healthcare services based on their history and profile.
Conduct follow-up calls, reminders, and re-engagement outreach to ensure continuity of care and convert one-time users into repeat customers.
Use CRM software (e.g., Zoho, Salesforce, or HubSpot) to track lead status, update customer interactions, and maintain an organized call pipeline.
Analyze customer history and preferences to pitch appropriate cross-sell offers (e.g., physiotherapy packages to diagnostics clients and vice versa).
Work closely with the customer support and field teams to ensure a seamless service experience from consultation to fulfillment.

Share feedback from customer conversations to help marketing and product teams improve campaigns and service offerings.
Maintain a daily activity report and sales tracker, including call logs, lead conversions, objections, and resolution notes.

Meet or exceed weekly/monthly targets related to:

Number of calls made
Lead conversion rate
Revenue generated from cross-sell activities
Customer satisfaction score (CSAT)

Requirements
Minimum 3 years of experience in healthcare services, specifically in diagnostics, physiotherapy, or wellness service sales.
Strong communication and persuasion skills, especially over the phone.
Hands-on experience with CRM platforms (Zoho, Salesforce, HubSpot, etc.).
Deep understanding of the healthcare consumer lifecycle and ability to personalize sales pitches.
Ability to multitask, work independently, and deliver under pressure.
Fluent in English, Hindi, and preferably Marathi.
Nice to Have
Experience working in a startup or high-growth environment.
Familiarity with WhatsApp-based follow-ups and digital engagement tools.

To apply for this job email your resume on Call or Whatsapp
Anjali HR- 7039831176 Any Query call or Whatsapp

• It is a Full Time टेलिसेल्स / टेलिमार्केटिंग job for candidates with 6 months - 4 years of experience.

More about this Sales Executive job

1. What is the eligibility criteria to apply for this Sales Executive job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
3. How many working days are there for this Sales Executive job?
   Ans: This Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Executive job?
   Ans: No, there is no fee applicable for applying this Sales Executive job and during the employment with the company, i.e., WATCH YOUR HEALTHCOM INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Executive role?
   Ans: There is an immediate opening of 10 Sales Executive at WATCH YOUR HEALTHCOM INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this टेलिसेल्स / टेलिमार्केटिंग job.
8. What are the timings of this Sales Executive job?
   Ans: This Sales Executive job has Day Shift.