Assist the sales team with order processing, follow-ups, and documentation.
Coordinate with logistics, warehouse, and accounts teams to ensure timely deliveries and invoicing.
Maintain and update customer databases, sales records, and reports.
Handle customer inquiries, resolve issues, and ensure high levels of customer satisfaction.
Track sales targets, performance metrics, and report regularly to sales management.
Prepare sales quotations, proposals, and presentations as required.
Schedule and coordinate client meetings, calls, and product demos.
Support in the preparation of sales and marketing materials.
Follow up on payments and coordinate with the accounts department for receivables.
Ensure adherence to company sales policies and processes.